Rethinking the Delivery of Public Services to Citizens The Art of the State and Dominika Wranik (Dalhousie)

and Dominika Wranik (Dalhousie)

et même rassurante

how much the federal government does and should contribute financially to provincial health care programs

This book suggests how to improve the system and foster management excellence

the US and Great Britain as well as recent experiences with organizational change in the private sector

Rethinking the Delivery of Public Services to Citizens The Art of the State and Dominika Wranik (Dalhousie)F. Leslie Seidle 1995 197 pages Dr. Seidle offers this novel thought: Citizens are entitled to responsive, accessible and reliable public services. His in depth research, including more than 50 interviews with senior officials, examines recent innovations in government service delivery in Canada and elsewhere and highlights methods for improvement. He concludes the right changes offer real promise for enhancing effectiveness within the public sector.