Teamwork: Resolving Conflict Medication Management This course is appropriate for

This course is appropriate for Managers

you will be able to: Define what is meant by an outbreak and the requirement for an outbreak management policy/plan

Describe practical ways that a multidisciplinary team can support a person living with epilepsy

This course is appropriate for RNs and care staff

You will learn about the kinds of behaviours that you may encounter and be encouraged to view these behaviours as a form of communication of unmet needs of the person with living with dementia

Teamwork: Resolving Conflict Medication Management This course is appropriate forCourse Description: Conflict can we difficult to work through, particularly in a workplace. In this short course, you will learn how to recognise conflict, how to deal with it on a 1: 1 basis and when to escalate the issue. Learning Outcomes: After completing this course, participants should be able to: Define conflict and examine why it occurs. Recognise how to deal with conflict on a 1: 1 basis. Identify when to escalate conflict issues. Who is this